Choose a real pickup spot you are comfortable sharing
Cartily currently asks each new shop to confirm a pickup address for its map pin. The pin should lead to a place where customers can actually find you according to your instructions: a cart, a stand, a market location, or another pickup spot you use with permission. Do not place the pin at a neighbor's property or use a vague address just to get through setup. A wrong pin sends people somewhere they were not invited.
If you work from home and do not want customers to see your home address, decide whether you can use a different, real customer pickup spot before listing. A market or other arranged public handoff may fit your business better. If your only pickup location is your home, think carefully about whether putting that address on a map is right for you. Cartily does not currently offer an area-only listing without a pickup pin.
Decide when the pin appears
For a confirmed spot, Cartily offers two visibility choices: Always or Only while I’m open. Always lets people find the spot ahead of time. Only while I’m open shows the pin during your published hours or when you mark the shop open. That option requires you to set regular hours first; otherwise the pin would have no schedule to follow.
Neither choice replaces a clear invitation to visit. If you accept only confirmed preorders, say that on your shop page even if the pin is visible. If a cart is self-serve during certain hours, say when customers may stop and what they will find. Review your public page while open and closed so you understand what a shopper sees at each time.
Put boundaries in friendly language
Good pickup instructions answer the small questions that can make a first visit awkward: where to park, which cart or entrance to use, whether to knock, and whether an order must be confirmed. For example:
Self-serve cookie cart in the driveway, Saturdays 9 a.m.–1 p.m. Please park along the curb and shop at the white cart. No need to knock.
Or:
Custom orders only. Please message me and wait for confirmation before visiting the pickup spot. I’ll send you the pickup time with your order details.
Use a contact route you actually check, and publish a personal phone number only if you are comfortable making it public. Cartily helps people discover your shop; it does not take orders or payments, and a map pin is not permission to arrive outside your stated hours.
Check again when your setup changes
If you move your cart, switch markets, or change your hours, update the pickup spot and visibility before sharing the next menu. Open the public page like a new customer. Can they find the right place at the right time without wandering onto a private part of the property? If not, fix the pin or instructions first.
The best pickup setup is truthful about where to go and when to come. That makes the visit easier for your customers and leaves you in charge of the boundaries that matter to you.
