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For makers · The Cartily field guide

How to Claim, Correct or Remove a Cartily Business Profile

Cartily may add a basic profile using information a business has made public. An unclaimed profile is labelled that way because the business is not yet managing it.

A mouse checks a shop placard and key at a storefront.

What does an unclaimed Cartily profile mean?

An unclaimed profile gives a business a basic public page and general area. The business has not yet taken over that page.

Cartily uses public business information for basic profiles. Owners can claim a page, suggest a correction or ask for removal.

How to claim your Cartily business profile

  1. Open the unclaimed shop page and tap Claim this profile. Sign in if asked.

    Unclaimed Cartily shop profile with Claim this profile outlined and numbered 1 and Suggest a correction outlined and numbered 2.
    1 Claim only a business you are authorized to manage. 2 Use Suggest a correction if you only need to fix information.
  2. Enter your role at the business, read the authorization statement and submit the claim. Do not send identity documents or passwords in the note.

  3. The current self-claim flow gives your account access straight away. Review the existing details and add your own hours, photos, products and contact information.

How to correct or remove a Cartily profile

Use “Suggest a correction” or “Request removal” on the profile. Claiming, paying or promoting Cartily is not a condition of correction or removal. You can also contact support@cartily.co.

Share the profile link and tell us what needs fixing. You do not need to send private customer information.

How to create a new Cartily shop profile

If Cartily does not already have a profile for your business, create a new shop. A new profile and a claim of an existing profile are separate paths. Only claim a business you own or are authorized to manage.

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