THE CARTILY FIELD GUIDE
Make a shop profile customers can use
A good profile answers three questions quickly: what do you offer, where do you operate, and how can someone get in touch?
Use the name customers recognize
Use your everyday business name and a short, specific description. “Small-batch pasta made in Claremore” tells a visitor more than “Something for everyone.” Add the person or people behind the shop if you want customers to know your names.
Your shop does not need to be a cart. Choose the format that fits, such as farm stand, market stall, home pickup, food truck or storefront. Choose product types that match what you actually offer.
Show your work
Use a clear profile picture and a cover photo that still makes sense on a narrow phone screen. Add product photos you own or have permission to use. Avoid putting essential contact details only inside an image.
Tell a short, factual story: what you make, why you started and what a new customer should know. Describe ingredients or materials accurately without implying certifications you do not hold.
Give customers a next step
Add the website or social page you check most often. Publish a business email or phone number only if you want it visible to visitors. A sign-in number is not automatically your public shop number.
Use contact instructions to explain how people should arrange pickup or ask about a product. Cartily does not process the order or take payment.
Keep availability useful
Save your usual hours and any special closures. If plans change today, update your status rather than leaving visitors to guess. A product list is helpful, but stock counting is optional.
After saving, open your public profile as a visitor. Check the pictures, links, pickup wording and contact route. Then share that profile link with your existing customers.
