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For shoppers · The Cartily field guide

How to Follow Cartily Shops and Choose Your Alerts

Following saves a shop to your Cartily following feed. Alerts are a separate choice, so you can keep a shortlist without receiving a notification for every shop.

A mouse checks shop alerts on a phone beside a rainy window.

How to follow a shop and choose Cartily alerts

  1. Open the shop’s Cartily page and tap Follow. Sign in if asked. Following saves the shop to your Following feed.

    Cartily shop page with Follow outlined as step 1 and Get updates outlined as step 2.
    1 Follow the shop. 2 Open Get updates to choose alerts.
  2. Tap Get updates on that shop page. Choose the alerts you want, such as opening updates, seller updates or drops, then tap Save my preferences.

    Cartily alert settings dialog with the When it opens choice outlined and numbered 3; Seller updates and Drops choices appear below.
    3 Choose the kinds of updates you want and save your preferences.
  3. In-app updates appear in Cartily. Phone notifications also require permission on your device; following a shop alone does not enable every alert.

Seller-written updates have their own preference when offered. Review the choices rather than assuming that following enables every kind of message.

How to get Cartily web notifications on iPhone

Open Cartily in Safari and use Share, then Add to Home Screen. Open the Home Screen app, sign in and enable phone notifications from the shop’s alert settings. The ordinary Safari tab cannot provide this web-app notification permission.

If you also use the Cartily iPhone app, it has its own notification permission. Turning notifications on in one does not turn them on in the other.

Why a Cartily notification may not appear

Check that you followed the intended shop, saved its phone preference and allowed notifications in the device’s settings. Focus settings can silence presentation, so also look in Notification Center.

Opening alerts have frequency limits. Closing and reopening a shop repeatedly is not a reliable way to test a new notification. Signing out stops that session’s notifications.

How to change a shop’s alert preferences

Return to a shop’s alerts to change your choices. Device permission controls whether the phone can show notifications at all; the saved shop preference controls which shop you want to hear from.

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